77i7's Privacy Policy

Introduction & Scope

77i7 is a trusted online gaming platform operated for users in Bangladesh. We place the highest priority on the privacy of our members. This Privacy Policy ("Policy") describes the following:

• What personal information we collect and how we collect it.
• The purposes for which the collected information is used.
• Whether information is shared with any third parties and under what conditions.
• The technical measures we take to protect your information.
• Your rights and how you can exercise them.

By using this website you consent to the terms of this Policy. If you disagree with any part of this Policy, please refrain from using the platform.

Information We Collect

Creating and managing an account on 77i7 requires the collection of certain necessary information. We collect information from two different sources:

2.1 Information You Provide Directly

• Full name (in Bengali or English).
• Mobile phone number — for account verification and transactions.
• Date of birth — for age verification purposes (our platform is for users aged 21 and above only).
• Payment account details (bKash, Nagad, Rocket, Upay — for transaction verification only; full account details are not stored).
• Information you voluntarily provide when contacting support or submitting a complaint.

2.2 Automatically Collected Information

• IP address and device type.
• Browser type and operating system information.
• Time spent on the site, pages visited, and session details.
• Usage patterns collected through cookies and similar tracking technologies.
• Transaction history and gaming activity logs.

Purpose of Data Use

77i7 uses your information only for specific and legitimate purposes. We never sell your information or use it beyond what is necessary.

• Account & identity verification: Your information is used to create, manage, and secure your account.
• Transaction processing: To correctly process deposit and withdrawal requests and to maintain transaction history.
• Customer support: To enable the support team to communicate with you, resolve issues, and handle complaints.
• Platform improvement: To analyse user experience and improve the site's functionality and content.
• Security & fraud prevention: To detect suspicious activity and prevent account fraud.
• Responsible gaming: To carry out age verification and implement self-exclusion requests.
• Regulatory compliance: Where legal or regulatory requirements mandate the retention of information.

Cookies & Tracking Technologies

Cookies and similar technologies are used on the 77i7 website. Cookies are small digital files stored in your browser that help improve your experience.

4.1 Cookies We Use

• Essential cookies: Required to ensure the core functionality of the site — these cannot be disabled as they are needed for login sessions and security.
• Functional cookies: To remember your preferences and settings, such as language preference.
• Analytics cookies: To understand how the site is used — this information is completely anonymous.

4.2 Cookie Control

You can disable or delete cookies from your browser settings. Please note that disabling essential cookies may prevent some core site features from working properly.

Sharing Information with Third Parties

77i7 never sells your personal information or transfers it to third parties for commercial purposes. However, information may be shared in the following limited circumstances:

5.1 Service Provider Partners

We work with trusted technology and payment service providers. Only the minimum information necessary to deliver the service is shared with them. These partners are contractually bound to uphold our privacy standards.

5.2 Legal Obligations

Where disclosure of information is required by a court order, a lawful government request, or a legal process, we will act in compliance with applicable law.

5.3 Fraud & Security Protection

Relevant information may be shared with security agencies or partner organisations to prevent cyber fraud, identity theft, or other unlawful activities.

5.4 Business Transfers

In the event of a merger, acquisition, or asset sale, user information may be transferred to the relevant authority, but subject to this Policy.

Data Security Measures

77i7 applies industry-standard technical measures to protect your information. The key components of our security framework are listed below:

• SSL/TLS encryption: All communication between your browser and our servers is secured with industry-standard encryption.
• Secure database storage: Sensitive information is stored in encrypted form and can only be accessed by authorised personnel.
• Two-factor authentication: An additional security layer is available to protect access to your account.
• Regular security assessments: Our systems are reviewed regularly to identify potential vulnerabilities.
• Access controls: Staff members are only granted access to the information needed to carry out their responsibilities.
• Incident response plan: A defined process exists to respond quickly to any security breach, and affected users are notified in a timely manner.

However, no method on the internet is 100% secure. We therefore advise you to stay vigilant — keep your password confidential and notify our support team immediately if you notice any unexpected activity.

Data Retention Period

We retain your information only for as long as it is necessary or legally required. Decisions about retaining and deleting information are made according to the following policy:

• Active accounts: Information is retained while the account is active and for as long as needed afterwards to address any applicable legal claims or disputes.
• Closed accounts: Transaction and account information is retained for a defined period after account closure, determined in line with legal requirements and anti-fraud policy.
• Deletion requests: At the end of the retention period, or upon your valid request, information is securely deleted or anonymised.

Your Data Rights

As a 77i7 user you have the following rights over your own information. To exercise these rights, contact our support team:

• Right of access: You have the right to request details of what information we hold about you.
• Right to rectification: If any of your information is inaccurate or incomplete, you can request that it be corrected.
• Right to erasure: In certain circumstances you may request that your personal information be deleted, although some information may need to be retained due to legal obligations.
• Right to restrict processing: In certain circumstances you may object to or request a restriction on the processing of your information.
• Right to portability: You may request a copy of your information in a structured, machine-readable format.
• Withdrawal of marketing communications: You may opt out of receiving promotional messages at any time.

We will endeavour to respond within a reasonable time after receiving your request. Additional information may be requested to verify your identity.

Privacy of Minors

77i7 is operated for users aged 21 and above only. We do not knowingly collect any personal information from minors. Age is verified at the time of account creation.

If a parent or legal guardian believes their minor child has provided information to 77i7, please contact us immediately. Once verified, we will delete that information promptly.

Changes to the Policy

77i7 may update this Privacy Policy from time to time. For any significant changes, we will notify you in the following ways:

• The "Last updated" date at the top of this page will change.
• A notice may be displayed on the site for important changes.
• We will endeavour to notify active members through their contact details.

Continued use of the platform after an update will indicate that you have accepted the revised policy. We therefore recommend revisiting this page from time to time.

Contact Us

If you have any questions, concerns, or data-related requests regarding this Privacy Policy, please contact our support team. We provide round-the-clock service in both Bengali and English.